Refund policy

Refund and Return Policy

At Predhabi, customer satisfaction is our priority. However, due to the nature of customized products, our refund and return policy is outlined below:

Customized (Made-to-Order) Products

No Refunds or Returns for customized products (including personalized baby rompers, t-shirts, and other made-to-order items).  

Important: Please ensure that the correct name, size, and design details are provided when placing your order. Once the order is confirmed, changes cannot be made.

Replacement for Manufacturing Defects Only: If there is a manufacturing defect with a customized product, we will gladly replace it (not refund it).  

To qualify for a replacement:

• You must notify us within 5 days of receiving the product.
• The issue will be investigated thoroughly by our team before proceeding with the replacement.
• Unboxing Video: We kindly request customers to provide an unboxing video, if possible, as this helps us verify the issue quickly and process the replacement more efficiently.

Non-Customized Products:

For non-customized products, if you're not satisfied, you may request a return or refund within 7 days of receiving the product, provided it is unused, in original packaging, and in sellable condition.

Process for Returns and Replacements:
Contact our support team at predhabi@gmail.com or Whatsapp us at +91-8802064931 with your order number and details of the issue. Our team will guide you through the investigation and replacement process.

We appreciate your understanding and cooperation. If you have any questions, feel free to reach out!